Terms of Service
Terms of Service
Clara London
This document governs the use of this website and the services offered by Clara London. Please read it carefully before accessing or using the website. By accessing the website, you agree to all the terms and conditions described here.
Governed by the laws of England and Wales | Contact: info@claralondon.uk
Overview
This website is operated by Clara London. The terms “we”, “us” and “our” refer to Clara London. By visiting our website and/or purchasing something from us, you agree to be bound by the following Terms of Service, including any additional terms and policies referenced here or made available by hyperlink.
These Terms of Service apply to all users of the website, including browsers, vendors, customers, merchants and/or content contributors.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the website, you agree to be bound by these Terms of Service. If you do not agree with all the terms and conditions of this agreement, you must not access the website or use the Services.
We reserve the right to update, change or replace any part of these Terms of Service. It is your responsibility to check this page periodically for changes.
Section 1 — Online Store Terms
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your jurisdiction, or that you have our consent to allow any minor dependants to use this website.
● You may not use our products for any illegal or unauthorised purpose.
● You must not violate any laws in your jurisdiction, including copyright laws.
● Transmission of worms, viruses or any code of a destructive nature is prohibited.
● Breach of any of these Terms will result in immediate termination of your access to the Services.
Section 2 — General Conditions
We reserve the right to refuse service to anyone, at any time, for any reason. You understand that your content (except credit card information) may be transferred unencrypted and may involve transmissions over various networks.
Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service without our express written permission.
Section 3 — Accuracy, Completeness and Timeliness of Information
We are not responsible if information available on this website is not accurate, complete or current. Material on this website is provided for general information only and should not be relied upon as the sole basis for making decisions.
This website may contain certain historical information which, by its nature, is not current. We reserve the right to modify the content of this website at any time, without any obligation to update information.
Section 4 — Changes to Services and Prices
Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service at any time without notice. We will not be liable to you or any third party for any modification, price change, suspension or discontinuation of the Service.
Formation of contract: the display of products in our online shop does not constitute a legally binding offer, but a non-binding online catalogue. By clicking ‘Buy’, you make a binding offer to enter into a purchase contract. The order confirmation email does not by itself constitute acceptance of your offer.
Statutory warranty rights apply and are not affected by this section.
Section 5 — Products or Services
Certain products or services may be available exclusively online through the website. These products may be available in limited quantities and may only be returned or exchanged in accordance with our Refund Policy.
All our products are shipped directly to the customer from our supplier’s warehouse in Asia. Any customs duties or import charges incurred are the responsibility of the customer.
● We do not warrant that the colours displayed on your screen will accurately reflect the actual colour of the product.
● We reserve the right to limit the sale of our products to any person, geographic region or jurisdiction.
● Any offer for a product or service made on this website is void where prohibited by law.
Section 6 — Accuracy of Billing and Account Information
We reserve the right to refuse any order placed with us. We may, at our discretion, limit or cancel quantities purchased per person, household or order. If we change or cancel an order, we will attempt to notify you using the email and/or billing address provided at the time the order was made.
You agree to provide current, complete and accurate purchase and account information, and to promptly update your account information, including your email address, so we can complete your transactions and contact you as needed.
Section 7 — Optional Third-Party Tools
We may provide access to third-party tools over which we have no control. You acknowledge that such tools are provided ‘as is’ and ‘as available’, without any warranties or endorsement on our part.
Any use of optional third-party tools is entirely at your own risk. You should ensure you are familiar with and agree to the terms on which such tools are offered by the relevant third-party provider.
Section 8 — Third-Party Links
Certain content, products and services available through our Service may include material from third parties. Third-party links on this website may direct you to external websites that are not affiliated with us.
We are not responsible for examining or evaluating the content or accuracy of third-party websites, and we do not warrant or assume any liability for third-party materials, products or services. Complaints regarding third-party products should be directed to the relevant third party.
Section 9 — Comments, Feedback and Other Submissions
If you send us comments, ideas, suggestions or other unsolicited materials, you agree that we may edit, copy, publish, distribute, translate and otherwise use them in any medium, at any time, without restriction.
● We are not obliged to keep any comments confidential.
● We are not obliged to pay compensation for any comments.
● We are not obliged to respond to any comments.
Comments must not infringe any third-party right, including copyright, trademark or privacy rights. You are solely responsible for your comments and their accuracy. Any additional customs or import duties are not included in the product price and remain the customer’s responsibility.
Section 10 — Personal Information
The submission of personal information through the store is governed by our Privacy Policy. Please refer to our Privacy Policy for further details.
Section 11 — Errors, Inaccuracies and Omissions
Occasionally there may be information on our website containing typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times and availability.
We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information at any time without prior notice, including after an order has been submitted.
Section 12 — Prohibited Uses
In addition to other prohibitions set out in these Terms of Service, you are prohibited from using the website or its content:
● For any unlawful or unauthorised purpose.
● To encourage or take part in any unlawful activity.
● To violate any international, national or local regulations, rules or laws.
● To infringe our intellectual property rights or those of third parties.
● To harass, abuse, insult, defame or discriminate on the basis of gender, sexual orientation, religion, ethnicity, race, age, national origin or disability.
● To submit false or misleading information.
● To upload or transmit viruses or other malicious code.
● To collect or track the personal information of others.
● To interfere with or circumvent the security features of the Service.
We reserve the right to terminate your use of the Service for violating any of the prohibited uses.
Section 13 — Disclaimer of Warranties; Limitation of Liability
We do not warrant that use of the Service will be uninterrupted, timely, secure or error-free, or that results obtained will be accurate or reliable.
You agree that use of the Service is at your own risk. The Service is provided ‘as is’ and ‘as available’, without any warranty or condition of any kind, express or implied.
Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud, or for any other liability which cannot be excluded or limited under English law. Where the law does not permit the exclusion of liability for consequential or incidental damages, our liability is limited to the maximum extent permitted.
Section 14 — Indemnification
You agree to indemnify, defend and hold harmless Clara London and our partners, employees, directors, agents, contractors, licensors, service providers, subcontractors, suppliers and interns from any claim or demand, including reasonable legal fees, arising from your breach of these Terms of Service or your violation of any law or the rights of a third party.
Section 15 — Severability
If any provision of these Terms of Service is found to be unlawful, void or unenforceable, that provision will nonetheless be enforceable to the fullest extent permitted by law, and the unenforceable part will be deemed severable from these Terms, without affecting the validity of the remaining provisions.
Section 16 — Termination
Obligations and liabilities incurred prior to the termination date will survive termination of this agreement. These Terms of Service remain in effect until terminated by you or by us.
If, in our judgement, you fail to comply with any term of these Terms, we may terminate this agreement at any time without notice. You will remain liable for all amounts due up to the date of termination.
Section 17 — Entire Agreement
Our failure to exercise or enforce any right or provision of these Terms of Service does not constitute a waiver of that right or provision.
These Terms of Service, together with any policies or operating rules published by us on this website, constitute the entire agreement between you and us and supersede any prior agreements, communications or proposals.
Section 18 — Governing Law
These Terms of Service, and any separate agreements under which we provide you with Services, are governed by and construed in accordance with the laws of England and Wales. If you are a consumer resident elsewhere in the United Kingdom, mandatory local consumer protection provisions may still apply in your favour.
Section 19 — Changes to Terms of Service
You can review the most current version of these Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms.
It is your responsibility to check our website periodically for changes. Your continued use of the website after any changes are posted constitutes acceptance of those changes.
Section 20 — Contact Information
Questions about these Terms of Service should be sent to: info@claralondon.uk
Summary
● Governing Law — England and Wales
● Liability — Service provided ‘as is’, without affecting your statutory rights
● Prohibited Uses — unlawful purposes, viruses, discrimination, false information
● Statutory Rights — your rights under the Consumer Rights Act 2015 remain unaffected
● Customs & Import — customer’s responsibility, shipped from Asia
● Contact — info@claralondon.uk