Shipping Policy

Free delivery on all orders. Processing within 1–3 business days. Delivery within 8–12 business days.

Processing: 1–3 business days   ·   Delivery: 8–12 business days   ·   Shipping: FREE, no minimum

Order Placed (immediately) → Processing (1–3 business days) → Dispatch (after processing) → Delivery (8–12 business days)

Below you will find the average delivery times for all our orders:

●        Order Processing: 1 to 3 business days (may take longer if the order is placed on a Friday evening or over the weekend).

●        Estimated Delivery: 8 to 12 business days after dispatch.

1. Product — go to the product page and add the item you want to your cart by clicking the black ‘Add to Cart’ button. Make sure you have selected the correct variants.

2. Checkout — click ‘Proceed to checkout’. On the information page, enter your correct address details, then click ‘Continue to shipping’.

3. Review — on the Shipping page, check the address details you entered — this is where you’ll see that all shipping is completely free. Click ‘Proceed to payment’.

4. Payment — select your preferred payment method. All payments are processed via SSL, so you can always count on a secure payment environment.

5. Confirm — click ‘Complete Order’ and you will be redirected to your chosen payment method. Follow the instructions to complete your purchase. Contact us if you run into any issues.

At Clara London, all payment methods are encrypted via SSL, so you can always count on a secure payment environment.

●        Credit Card: AMEX, Mastercard, Maestro, Visa

We cover the shipping costs on all orders. All our products are delivered door-to-door, 100% free of charge. No minimum order value is required.

Found the perfect look or accessory on our website? We want you to enjoy it as quickly as possible that’s why we make sure your order is processed and shipped as fast as possible.

To keep our prices fair, we collect orders in bulk and ship them together once we reach the minimum quantity required. We appreciate your understanding and willingness to help us build a better, more sustainable world.

Note: like many other online shops, we are busy at times and delays can occur. Please keep this in mind when placing your order we will do everything we can to ship it as quickly as possible.

To ensure your order is dispatched today, please contact us by email. Our customer service team will be happy to advise you on the best solution.